AI
"We still need humans!": Data centre truckers gear up for a blue-collar AI boom
The artificial intelligence revolution is creating new winners as demand surges for skilled people whose work can’t be easily automated.
AI
Agentic AI
Agentic AI is facing an identity crisis and no one knows how to solve it
Billions of bots are about to go wild on the internet, but we don't have a universally accepted way of working out if they're helpful or malicious.
Opinion
Call centres are broken - but AI is finally dialling up a fix
"The scale of the problem is significant, with businesses in the US losing $1.6 trillion each year thanks to bad customer service."
Security
"It's not a losing battle": CrowdStrike's optimistic view of a worsening threat landscape
"We can stop these threat actors - we just need the right tools, technology, and people behind the scenes to do it."
Agentic AI
“The internet is not ready!”: Saving the world from an agentic apocalypse
The first article in a series exploring the challenges that need to be solved before the agentic AI revolution can truly begin.
ChatGPT
Does Keir Starmer use ChatGPT to write his social media posts?
In the dynamic landscape of communications, politicians are unlocking synergies and leveraging technology—ending up sounding totally inhuman.
Opinion
"Your role has been eliminated!": What it's like to lose your corporate job to AI
"I was dealt with clinically. There was a script that was read in a monotonous tone, with a few unnecessary quips added in..."
Opinion
Staying ahead of the AI curve: six ways workers can future-proof their careers
"The people who will lead tomorrow aren’t those who fear machines, but those who learn alongside them."
Future of Work
“I need less heads”: Salesforce boss Marc Benioff takes axe to human support workforce
Tech titan celebrates AI customer service success and the guillotining of 4,000 jobs (not literally, of course).
Microsoft
Microsoft goes nuclear in "game-changing moment" for energy industry
Tech giant joins World Nuclear Association and pushes forward atomic ambitions including restarting disaster-struck Three Mile Island facility.
ChatGPT
ChatGPT will call the cops on its most dangerous users, OpenAI announces
"If reviewers determine that a case involves an imminent threat of serious physical harm, we may refer it to law enforcement."
Cybercrime
Anthropic shares the criminal confessions of Claude, warns of growing "vibe hacking" threat
Claude Code misuse is enabling low-skilled crooks to carry out high-impact fraud, extortion and romance scams.