Call centres are broken - but AI is finally dialling up a fix

"The scale of the problem is significant, with businesses in the US losing $1.6 trillion each year thanks to bad customer service."

How can businesses address the looming risks of quantum computing?

Organisations must prepare to deal with emerging threats such as hack now, decrypt later attacks - or face dire consequences.

"Perv mode activated!": OpenAI set to launch new ChatGPT NSFW "adult" settings

AI firm announces plan to roll out age-gating system to enable users to produce potentially controversial x-rated material.

"It's not a losing battle": CrowdStrike's optimistic view of a worsening threat landscape

"We can stop these threat actors - we just need the right tools, technology, and people behind the scenes to do it."

Nursery hackers say "sorry for hurting kids" and hope lives on in a dark world

The Radiant Group apologises after publishing sensitive data and images - before deleting the entire cache. Time to forgive and forget?

Superbugs in medical software are driving a healthcare security crisis

"81% of codebases contained high or critical-risk vulnerabilities - an unacceptable risk when patient safety and data integrity are paramount."

“The internet is not ready!”: Saving the world from an agentic apocalypse

The first article in a series exploring the challenges that need to be solved before the agentic AI revolution can truly begin.

"A new low!": Nursery hackers and the shocking evolution of amorality

Cybersecurity professionals horrified as threat actors publish pictures of innocent children and families' "sensitive" data.

Does Keir Starmer use ChatGPT to write his social media posts?

In the dynamic landscape of communications, politicians are unlocking synergies and leveraging technology—ending up sounding totally inhuman.

Cybersecurity is everyone’s responsibility – starting with the C-Suite

"From strategic investment to culture change, embedding security into an organisation's DNA starts at the top."

"Your role has been eliminated!": What it's like to lose your corporate job to AI

"I was dealt with clinically. There was a script that was read in a monotonous tone, with a few unnecessary quips added in..."

Bad dates: Criminals weaponise calendar invites to sneak phishing lures past email defences

"The abuse of a popular app demonstrates the evolving sophistication of social engineering threats in the wild."